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Job Details

Service Desk Database Administrator DBA

Company name
Resolvit Resources, LLC

Raleigh, NC, United States

Employment Type

Dba, It

Posted on
Jan 07,2019

Valid Through
Apr 22,2019

Apply for this job


Service Desk Database Administrator (DBA)

Date Posted:


Job Location:

Raleigh North Carolina

Job Description:


Bringing Solutions That Make Business Better

Join Resolvit as a Service Desk Database Administrator

and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the Service Desk Database Administrator

, you will handle the normal influx of database support requests, route cases as needed, and document procedures for resolving the root cause of an incident. You will interface with vendors with respect to user issues. In addition, you will help facilitate the service life cycle process which includes understanding the current versions of software in production and corresponding software updates and patches needed.

What You’ll Need to be Successful:

1 to 3 years of experience as a DBA administering MS SQL Server and Oracle RDMS with tasks including: Database backup and recovery

Patching and upgrades

Installing and building database structures

Developing and maintaining shell scripts

Query and performance tuning

Developing and maintaining documentation

1 to 3 years of experience with Problem Determination/Root Cause Analysis

Great customer service attitude and customer service experience skills

Scripting/programming background

Understanding of ITIL and Service Management

Experience with configuration (new issue types, custom fields, and permissions)

Experience using a ticketing system such as JIRA

Experience supporting users remotely over the phone and using remote control tools

Ability to multi-task, prioritize, and manage time effectively

Sole US citizenship


At Resolvit, you’ll be given the support you need to grow in your consulting career. In addition to opportunities for advancement and ongoing training, we offer:

Medical, dental, and vision insurance

Life insurance coverage

Long-term and short-term disability coverage

401(k) retirement plan with matching

Professional support from a dedicated Client & Employee Optimization Specialist

Networking opportunities with other consultants in your area

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.

PLID: 8814

Company info

Resolvit Resources, LLC
Website :

Company Profile
Resolvit LLC is a fast-growing IT and management consulting firm that combines the deep experience and bench strength of larger systems integrators with the focus, dedication and responsiveness of a nimble, customer-driven operation.

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