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Job Details

Business Analyst-Commercial Metric Engine

Company name
American Express Company

New York City, NY, United States

Employment Type

It, Engineering

Posted on
Jan 08,2019

Valid Through
Apr 23,2019

Apply for this job


Business Analyst-Commercial Metric Engine','18017611','!*!

The Global Commercial Platforms team within Enterprise Digital and Analytics (EDA), is focused on building best in class Commercial Data Platform and Capabilities to enable high quality interactions with our end customer and deliver on GCS strategic priorities.

There is a commercial business metrics calculation engine within the Global Commercial Platform product suite residing in the big data Cornerstone environment.

This role will be supporting the Metric Engine product owner in all aspects in the delivery of product enhancements, issue management, user acceptance testing, product communications and status reporting.  You will be working with global cross-functional teams, business and technology partners and stakeholders to develop and maintain the product.

Responsibilities Include:

Issue\Query management including investigation and root cause analysis.

Support engagement process and requirements gathering working with business stakeholders and technology partners to define clear set of requirements, acceptance criteria and gain regional alignment where necessary.  Identify and document dependencies and risks.

Providing ad-hoc analysis and modelling to support product development

Develop, maintain and enhance product documentation.  Educate partner groups on business logic.

Monitoring development & UAT progress by tracking activity, managing dependencies on partner groups, resolving problems, publishing status reports, recommending actions and escalating appropriately

Initiate and manage business sign-off process and parallel testing.

Production support and data analysis to ensure integrity of data post implementation


Prior product business experience, commercial product knowledge and sales performance metrics beneficial.

2 Years expert SQL skills; Hive & Python hands-on is a plus.

Bachelor’s degree in computer science, computer engineering, other technical or business discipline highly desired.

Strong Excel, PowerPoint and VISIO skills for documentation, reporting and analysis needs.

Team player and the ability to manage multiple priorities simultaneously with minimum supervision and demonstrate a sense of ownership.

Excellent verbal and written communication, capacity to articulate complex logic in a clear and concise way to a non-technical audience.

Thought-leadership skills with the ability to influence cross-functional teams.

Ability to develop an understanding of the high-level vision of project while maintaining focus on individual tasks/objectives.

Proven ability to quickly identify issues and/or risks as well as possible solutions and mitigation plans.

Takes initiative to continually develop and learn new processes and methods; ability to quickly adapt to ongoing changes in the enterprise.

Proven self-starter that can execute with minimal direction.  Has strong problem solving skills with an attention to detail and is an analytical thinker and happy making decisions.

Preferred familiarity with project methodology (SDLC, Waterfall, Agile) and related testing methodologies and tools (Rally\Jira).


Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

  ','Risk','US-New York-New York','','Full-time','Jan 8, 2019','Jan 15, 2019','','','Business Analyst-Commercial Metric Engine

Company info

American Express Company
Website :

Company Profile
Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. We enable our customers to do more and achieve more.