CYNET SYSTEMS INC.
Schenectady, NY, United States
To mentor and provide technical guidance other developers on the project.
To coordinate with architects and business analysts to determine functionalities and create technical design.
To develop technical solutions to complex business problems.
To undertake training programs for new joiners.
To perform knowledge transition during project enhancements.
To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
To update self on latest technologies and related areas.
To develop and deliver codes for the work assigned in accordance with time| quality and cost standards.
To provide support for enhancement (major and minor) or new developments based on business requirements as provided by the client as well as from the functional and technical team of HCL on the project.
To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements.
To perform Root cause analysis of repetitive tickets.
To interact with the customer and internal teams to gather requirements for development purposes.
To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.
To troubleshoot and resolve tickets raised by the clients.
Informix, 4GL, 4J's, SQL,Stored procedures / Triggers
CYNET SYSTEMS INC.
Website : http://www.cynetsystems.com/new/
Cynet Systems was recognized as one of the fastest growing companies in Virginia. It was awarded the Fantastic 50 Award for the highest overall growth. We have been consistently recognized as the Top North America Supplier- GOLD Star Partner for the last four years by one of the top 5 IT Services Company in the world. Our specialties in staffing and recruiting include the following: Infrastructure Consulting, Engineering Consulting, IT Consulting, Health care & Life Sciences Consulting, Federal Consulting and Corporate Recruitment With a specialized recruiting army, we have developed a network of professionals who are poised to serve your need. In 2015, Cynet was recognized as the #1 Infrastructure Supplier for North American Region by a top IT Services Company. Whatever the need, our specialists deliver!