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Job Details

Digital Advisory IC5 - CTJ

Company name
Microsoft Corporation

Location
Fargo, ND, United States

Employment Type
Full-Time

Industry
It

Posted on
Jul 20, 2021

Valid Through
Nov 02, 2021

Apply for this job






Profile

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Microsoft Federal

Microsoft Federal delivers a single unified organization centered around our customer: All critical customer functions are brought under the same organizational umbrella. Bringing together the breadth and depth in our space with a razor sharp focus on serving the U.S. Government. Our federal customers’ expectations of how to contract, interact, and partner with us are changing, and they need to evolve at the pace of the private sector. Launching a nimble, empowered organization with comprehensive resources allows us to work hand in hand with our customers to accelerate their technology innovation, whether through R&D or through direct contracting.

Microsoft Federal serves the U.S. Government (USG), allowing Microsoft to support the growing government business. The organization supports the capabilities and requirements to service USG through direct sales, contracting, and billing with the USG. Microsoft Federal entity will meet obligations of manage contracts with the USG through six business teams and three enablement teams.

We are committed to empowering our teams , building upon our strategic investments, and delivering the technology to achieve federal missions. As our federal customers pursue their work, from defending the nation, to serving its citizens in challenging times, they look to Microsoft to help them innovate, and they expect end-to-end engagement tailored to their needs.

Microsoft has been committed to and continues to heavily invest in supporting our Federal Government. Microsoft Federal offers our full spectrum of products and services, including hardware, software, online products, and consulting and services.

Join us and be one who helps to empower the US government! That’s incredible reach . When you combine that with your own inspiration , plus the freedom and support to make your ideas happen, you can make a huge impact.

Microsoft Digital Advisors bring expertise, commitment and resources to drive a program of change that builds an organization’s digital capabilities. They guide organizations as they reimagine and transform citizen engagements, employee experiences, business models and operations. Microsoft Digital Advisors work with customer teams to guide organizations through their digital journey. As the team designs, it refines ideas, identifies dependencies, and eliminates roadblocks. The team continuously delivers innovation as this process, supported by the customer’s digital culture and platform, goes from its first success to an embedded, systematic approach that delivers the value of the Digital Era.

Digital Advisors bring their expertise, as well as Microsoft’s vast resources, experience and innovation, to empower organizations to reach their digital aspirations. The Digital Advisor is a key role in demand generation through partnership with account teams.

Microsoft values different life experiences and viewpoints. We seek out people from diverse backgrounds and encourage them to take risks and approach challenges unconventionally. We will invest in your health and financial future and encourage you to pursue your interests and passions away from the office.

Never before has Digital Transformation, cloud, analytics, and artificial intelligence been so crucial to mission success. That momentum is matched by Microsoft’s industry leadership and investment in empowering organizational transformation. For Microsoft Federal, the Defense Digital Transformation Team leads the delivery of digital transformation and leading-edge solutions. Our Digital Advisors are the leaders in supporting strategic customers on their transformation strategy.

Microsoft Digital Advisors bring expertise, commitment and resources to drive a program of change that builds an organization’s digital capabilities. They guide organizations as they reimagine and transform citizen engagements, employee experiences, business models and operations. Microsoft Digital Advisors work with customer teams to guide organizations through their digital journey. As the team designs, it refines ideas, identifies dependencies, and eliminates roadblocks. The team continuously delivers innovation as this process, supported by the customer’s digital culture and platform, goes from its first success to an embedded, systematic approach that delivers the value of the Digital Era.

Digital Advisors bring their expertise, as well as Microsoft’s vast resources, experience and innovation, to empower organizations to reach their digital aspirations. The Digital Advisor is a key role in demand generation through partnership with account teams.

Microsoft values different life experiences and viewpoints. We seek out people from diverse backgrounds and encourage them to take risks and approach challenges unconventionally. We will invest in your health and financial future and encourage you to pursue your interests and passions away from the office.

Responsibilities

Responsibilities

Customer and Industry Insights

Synthesizes and combines various business insights from their team, global best practices, proof points from experience with several countries and regions, and deep industry expertise (e.g., level 200) related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization challenge customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights.

Applies deep expertise and thought leadership to identify the right industry partners, and leverages broad networks to drive the customer digital transformation journey. Coaches team members to articulate and understand specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry.

Digital Transformation

Leads team members to define new business models for the customer transformation to reshape the customer business. Works to understand customer challenges, defines the problem statement, then envisions the digital transformation journey (e.g., through storyboards, roadmaps) to drive change that impacts large, complex, and/or high-stakes customers.

Drives the transformational program of change for the customer and leads specific initiatives or projects within the program of change. Uses an understanding of the customer business and cultural requirements to drive digital transformation in the customer and deliver to production.

Identifies current and future state changes required to successfully implement and adopt digital transformation for the customer. Conducts workplace analyses, identifies the user/agent of the future, and uses insights to understand how to evolve that role over time. Pulls in insights beyond account at the practice level.

Drives consumption pipeline through creation of business and industry innovations for the customer, for example by identifying market trends, innovative solutions for the customer, and new markets for the customer, and driving long-range opportunities or programs of change that can lead to consumption pipeline.

Trusted Advisor

Acts as the voice of the customer and internal advocate by providing insights, feedback, and challenges from the customer to internal teams (e.g., product groups, engineers) across all levels of the organization. Drives action to ensure that internal teams understand and respond to insights.

Provides analysis of overall customer needs for some of the largest and most-complex accounts, and advises on gaps that would benefit from Microsoft solutions using an understanding of the business strategies and outcomes that technology can support. Leads the adoption of technologies by plotting the strategic, long-term vision of the customer's/partner's business strategy and driving action to bring it to fruition.

Ensures execution of technology strategy and digital transformation by anticipating and/or leading the resolution of technical blockers that arise during strategy planning and implementation and driving technology adoption.

Creates mid- and long-term (e.g., 12 months plus) technical and business roadmaps for highly prominent, challenging, and/or strategic accounts based on a deep understanding of business and technology priorities and industry landscape. Drives envisioning and articulates business and program changes in the roadmaps around new and groundbreaking capabilities.

Demands Generation and Orchestration

Develops and drives opportunities based on industry best practices, presents opportunities to the customer, and creates demand. Develops a plan, within a broader strategy, to identify and qualify a set number of opportunities for product sales, solutions sales, or deployments. Leverages multiple channels (e.g., social media) to create demand.

Coaches peers (often as a mentor across a region or country) on how to create and maintain an opportunity initiation in partnership with Sales team, and how to map Microsoft priorities to opportunities. Defines the blueprint for opportunity initiation and sets and shares standards and best practices for others to follow.

Differentiated Value Proposition

Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex or high-risk Microsoft technology/services will meet future business needs better than the competition and will enable the achievement of long-term growth and success.

Creates and maintains a vision with business and technology solution scenarios and services that helps large-scale, high-stakes customers meet their business goals, achieve their long-term corporate vision, and maximize commercial success.

Architecture

Leverages and champions an existing architecture approach (e.g., Dream-Design-Deliver framework) to achieve Microsoft's agreed commitments to the customer. Proposes and develops new solutions to scale across multiple customers, while demonstrating the business case and presenting alternative scenarios.

Orchestrates and leverages resources for pilots and proof of concept for multiple technical solution areas of varying complexity to prove the proposed architecture design.

Program Scoping and Orchestration

Identifies cost drivers and top-line revenue opportunities across multiple business and solution areas to shape business case and calculate high-level cost estimates and return on investment for large-scale program activities.

Contributes industry and customer insights to inform digital transformation account planning. Participates in small-scale iterative planning discussion rhythms with account technology strategists to discuss transactional elements of account planning.

Orchestrates a wide, complex range of components for projects/programs within large, high-stakes accounts, in accordance with customer plan, to develop solution offerings and value realization across a variety of solution areas. Sets timelines and milestones, and tracks progress toward objectives. Leverages industry expertise and establishes technical credibility with customers to drive the project agenda.

Other

Embody our culture and values

Qualifications

Qualifications

Required/Minimum Qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6 years technical consulting, consultative selling, or related technical work or internship experience

OR equivalent experience.

Additional or Preferred Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field AND 12 years technical consulting, technical consultative selling, practice building, or related technical/sales experience

OR equivalent experience.

Master's or Doctorate Degree in relevant customer industry or 6 years experience in relevant customer industry.

6 years experience using technology to drive customer business outcomes.

Formal education or experience in Business, Sales, or Marketing.

US Citizenship:

The successful candidate must be a U.S. Citizen. Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.

Secret Clearance:

The successful candidate must have an active U.S. Government Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.

Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.

Cloud Screening: Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Company info

Microsoft Corporation
Website : http://www.microsoft.com

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