IT Productivity Analyst

Profile

:,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:Lead consulting ‘engagements’ with clients to develop strategies and content that will help them be more productive.Maintain current knowledge of the Microsoft 365 toolset and serve as the internal subject matter expert.Develop and execute comprehensive plans for communication, education, and change management activities related to new functionality of productivity tools.Provide guidance on best practices for use of Microsoft 365 to increase productivity gains and adoption.Develop innovative and creative productivity/tool training content and documentation through use of industry standard applications.Work closely with the RPA team to identify and develop opportunities for automation using various tools.Create and provide articles and/or other documentation for the TSC Knowledgebase to assist with addressing frequently faced situations. All other duties and projects, as assigned.,VerityZone:jobdescription,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Requisition ID,AnswerValue:6963BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:State,AnswerValue:Kentucky ,VerityZone:formtext31,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Physical Effort,AnswerValue:Primarily sitting with optional standing/walking and moderate lifting.,VerityZone:formtext53,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Preferred Qualifications,AnswerValue:Productivity and process improvement experience (Change Management Certification, Six Sigma, PDCA) preferred.Microsoft certifications and continuing education preferred. Experience using eLearning authoring and video editing tools: Articulate Storyline, Adobe Captivate, Adobe Premiere, Camtasia is preferred.,VerityZone:formtext55,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Work Conditions,AnswerValue:Normal office environment.,VerityZone:formtext52,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Required Education \u0026 Experience,AnswerValue:Bachelor’s degree in Computer Science, Business Administration, Education, Engineering, or related field and a minimum of three years’ relevant working experience. Possesses excellent written and verbal communication skills across all levels of an organization with a strong focus on product and process education and adoption. Intermediate to Expert level knowledge of Microsoft 365 tools and a broad understanding of information technology is required. Must possess strong leadership, facilitation, and technical skills and is able to lead through influence. 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This position works with clients to understand their needs, provide expertise and guidance on productivity improvements, and help train clients on Microsoft 365 tools. This position works closely with the IT training team, RPA automation team, Technical Support Center (TSC), Mobile Engineers, Business Analysts and Business Strategists to identify, guide and train clients. 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Company info

Lg & E Power
Website : http://www.lgeenergy.com