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Job Details

VOIP Engineer Mid

Company name
Bering Straits Native Corporation

Location
Suitland, MD, United States

Employment Type
Full-Time

Industry
It, Telecom

Posted on
Sep 25, 2021

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Visit our website at

www.beringstraits.com


to apply!

SUMMARY

Global Asset Technologies (GAT), a subsidiary of Bering Straits Native Corporation is currently seeking a qualified VOIP Engineer-Mid for DISA in Suitland, MD. The VoIP Engineer will be responsible for the upkeep of the security posture of the environment. Operates as a member of an operational support team performing root cause analysis to determine targets for operational improvement. Evaluates production baselines for VoIP services and works closely with Tier II and III Service Desk Lead to develop strategic and tactical methodologies for conducting analysis of enterprise production VOIP components.

ESSENTIAL DUTIES & RESPONSIBILITIES

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are

not

intended to reflect all duties performed within the job. Other duties may be assigned.

Installs, configures, and tests VoIP endpoints

Works customer SRM tickets and trouble tickets to update, remove, move, and troubleshoot VoIP endpoints

Maintains the local Cisco Emergency Responder (CER) system (includes working hardware/software issues and security vulnerabilities when needed)

Inventories and processes Return Material Authorizations (RMA) for VoIP assets to the vendor

With minimal direction, provides expert support, analysis and research into complex problems, and processes relating delivery of voice and video services

Assists and provides technical expertise on executive-level project teams providing technical direction, solution development, and alternatives.

Exercises considerable latitude in determining technical objectives of assignment.

Operates and manages SIPR and NIPR VOIP systems

Builds and configures network infrastructure devices, hardware replacement, property accountability, wireless access point support, network service management (VOIP, access controls, firewalls, Bluecoat, TACACs, etc)

Designs and implements new network solutions and/or improving the efficiency of current voice and video services

Develops product recommendations on VoIP related network equipment solutions

Performs VoIP related site surveys and develops detailed design documents that incorporate existing firewalls, routing and switching to maximize network efficiency and security

Maximizes network performance through ongoing monitoring and troubleshooting

Arranges scheduled upgrades

Strong implementation experience in configuration baselines and DISA STIGs

Strong experience with vulnerability mitigation and patching

Reports VoIP service status to key stakeholders

Can work flexible hours to support deployment teams when necessary

Performs all other duties as assigned

QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required (Minimum) Qualifications

Bachelor’s Degree

3-5 years related experience

Cisco CCNA Voice, CCNP Voice are preferred certifications,

Network or other Certifications needed or specialty experience

Security CE (or appropriate DoDM 8570 Baseline Certification required)

IAT Level II certification is required before start

Knowledge, Skills, Abilities, and Other Characteristics

Excellent verbal and written communication skills

Demonstrated ability to organize and facilitate planning and designs

Ability to track, manage, and ensure project tasks are completed in a timely manner

Technical Knowledge

Cisco Unity Communications Manager

Cisco Unity Presence Server

Cisco Prime Collaboration Components

Cisco Emergency Responder

Remedy/ServiceNow

Joint Regional Security Stack (JRSS)

Documenting network topology and rack elevations using Visio

Clearance/Citizenship

Must hold current Secret Clearance

Must be US Citizen

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.

Travel Requirements

This position may involve up to 25% travel to survey, design, and field VoIP solutions worldwide

Location:

  Fort Meade, MD

WORK ENVIRONMENT

Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. 

Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities.

ADDITIONAL QUALIFYING FACTORS

As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to customer locations.

Shareholder Preference.

 BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

Bering Straits Native Corporation

is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender, or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

We participate in the E-Verify Employment Verification Program. We are a drug free workplace.

# of Vacancies

1

Company info

Bering Straits Native Corporation
Website : http://beringstraits.com/

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