Sr. Salesforce Developer

Profile

Communication has changed for people. It’s changed for businesses, too.

Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycle—across acquisition, engagement, and support. Today more than 25,000 businesses use Intercom to connect with a billion people worldwide.

Join the company helping businesses grow revenue through live chat, and so much more!

What's the opportunity? 🤔

Business Systems is the organisation that will enable us to operate to the standards of a high-performing, high-growth, IPO-ready company.

The organisation is well-positioned to drive real impact in supporting our Go To Market teams - to establish one source of truth for all of our important metrics, to create seamless user experiences, to set us up to do business the way our customers demand, to coordinate on changes we make in one system for its impact to others, to set Intercom up to scale, and so much more.

As the Sr. Salesforce CPQ Engineer you will be responsible for creating custom solutions to automate the most complex of processes in a fast-paced environment. The ideal candidate will be a people-person who has a very strong passion in building highly scalable, effective, user-experience driven solutions. We are looking for a talented and energetic Systems Engineer with an in-depth knowledge of the Salesforce development platform, API integrations, CPQ, Financial Applications and general web application development.

What will I be doing? 🚀

Write coding solutions using key Salesforce core programing languages (Apex, Visualforce, Lightning Web Components, HTML, XML, JavaScript, CSS, AJAX, SOQL, RestAPIs)

You have a strong understanding of CPQ, workflow, process builder and flows

Experience with CI/CD and deployment techniques in Salesforce

Experience with Security Model in Salesforce

Experience with key areas of enterprise architecture, including integration technologies, single sign on

Design the framework for Salesforce developer best practices at Intercom. You will establish what good looks like for others to follow.

Using Salesforce APIs, partner with cross-functional teams to implement and maintain our Quote to Cash integrations in order to bring automation and optimization to our Sales and Marketing teams.

Manage Salesforce engineering projects throughout the entire Salesforce.com development life cycle (including technical design, coding, testing, deployment, documentation and support)

Perform independent code reviews and certify code developed by self and other team members on the project

Follow Salesforce development best practices and guidelines in implementing solutions and test classes, without creating technical debt and maintaining security in the application

Develop custom applications and perform testing using Salesforce Apex and Visualforce.

Write tests, analyze, and implements high-quality code according to specifications

Partner with Business Systems Analysts to understand business requirements in order to build solutions that meet the needs of a scaling business.

What skills do I need? 📖

5 Years of Salesforce development platform, Apex programming language, and Visualforce (experience with Lightning will be a strong plus)

Salesforce CPQ or equivalent experience

Experience with financial systems (Zuora, Netsuite) is a plus

Familiarity with the following: Salesforce Developer Console / Workbench / API Tooling (REST preferred), Visual Workflow, and other development tools

Understanding of CI/CD Tools (SalesforceDX,Gearset etc.) a plus

Experience with integrating 3rd-party APIs with the Salesforce platform

Ability to write in HTML, CSS, Javascript, and popular Web UI frameworks within Visualforce pages or Lightning components

Understanding of Salesforce test framework, test-driven development (TDD), and iterative development

Familiar with Salesforce Administration: configuration, standard data model, security, and automations such as validation rules, workflows, and process flows

Thorough understanding of the constraints of Salesforce platform, particularly with regards to governor limits and best practices in delivering business requirements in the context of those constraints

Salesforce Developer I certification (formerly 401DEV) preferred

Enthusiasm in startup culture and learning fast!

Benefits 😠

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

Competitive salary and meaningful equity

Catered lunch and dinner served every weekday, plus a variety of breakfast foods and a fully stocked kitchen

Fully funded comprehensive medical, dental, and vision coverage

Open vacation policy and 10 corporate holidays

Paid Parental Leave Program

Commuter benefits 401k plan

In-office bicycle storage

Macbooks are our standard, but we’re happy to get you whatever equipment helps you get your job done

Fun events for Intercomrades, friends, and family!

*Proof of eligibility to work in the United States is required.

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Company info

Intercom
Website : http://www.intercom.com/