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Job Details

Program Manager contractor

Company name
Twilio Inc

Location
San Francisco, CA, United States

Employment Type
Full-Time

Industry
Manager, It

Posted on
Dec 18, 2020

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Profile

Because you belong at Twilio

The Who, What, Why and Where

The Marketing organization at Twilio is looking for a vibrant, self-starter to fill the role of Program Manager (contractor).

This position is perfect for a results-oriented professional who

is passionate about promoting the program management function within the organization. This individual will support the execution of various initiatives including but not limited to website launches, digital campaigns and prospect/customer events.

Who?

The ideal candidate has previous experience working in an agency and/or internal marketing department where high quality results are required along with experience assisting with the creation of traditional marketing materials.

They are considered the “glue” in the overall process as projects are prioritized, planned and executed.

Knowledge & Skills:

2-3 plus years program management experience in the digital space.

Experience in web development, with a focus on communication platforms and other web technologies.

Experience working with creative teams and an understanding of the creative process.

Able to both track workflow and inspire collaboration across multiple disciplines within a given project

Strong organizational, communication, and interpersonal skills (verbal/presentation/written).

Ability to use common Marketing tools (e.g. MS Office Suite, Jira, Airtable, Keynote, Google docs, etc.)

Regarding culture, we seek people who demonstrate our

values

, enjoy challenging problems, empower others to thrive, “draw the owl”, and adapt their playbook when necessary.

What?

Marketing departments depend on individuals that have an operational mindset and come to rely on their Marketing Coordinator to ensure all parties are aligned with the prioritized work.

BE AN OWNER: Support project work plans and revise as appropriate to meet changing needs and requirements.

Review deliverables prepared by core team members, before passing to key stakeholders.

RUTHLESSLY PRIORITIZE: Assist day-to-day operational aspects of a project and scope.

DON'T SETTLE: Identify project risk - and escalate issues to senior PMs when needed to remove blockers.

Prepare for reviews and quality assurance procedures.

WRITE IT DOWN: Ensure project documents are complete, current, and stored appropriately

BE INCLUSIVE: Review the status reports of team members in a collaborative environment and address issues as appropriate.

Why?

Twilio is fueling the future of communications, and our brand already attracts thousands of developers every day. It’s up to the Marketing team to create the market, deliver an amazing customer experience, and fill the funnel for our high-performing Sales team. Your insights, ideas, and leadership will carry Twilio to the next level of our already-accelerating trajectory.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio.

Where?

This position will be located in our San Francisco office. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Company info

Twilio Inc
Website : https://www.twilio.com

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