THE LARGEST COLLECTION OF IT JOBS ON EARTH
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Provides Level 2 Help Desk support for all HMS applications and systems within negotiated Service Level Agreements (SLAs).
• Logs all incidents reported via telephone, email or voice mail.
• Attempts ..
Shared Services Technical Support Analyst I
Processes incoming requests, inquiries, or escalations related to IT support issues.
Diagnoses and resolves routine first tier issues involving end-user workstation, remote access, password management, ..
€¢ Respond and follow up on technical help tickets submitted via phone, email, and walk-ups
€¢ Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally
... Texas is looking for a Help Desk Analyst for a 6 month contract ... from employees and customers seeking help with software or computer-related issues ... Texas is looking..