Information Technology Engineer Office of Legislative Audits Maryland General Assembly Baltimore MD

Profile

Posted: Feb. 23, 2022

| Application Deadline:

Open Until Filled

Title

Information Technology Engineer

Office of Legislative Audits

Maryland General Assembly

Baltimore- Warehouse at Camden Yards

SALARY

: $68,000 - $88,000 (IS Technical Support Analyst / Engineer) - commensurate with experience

Position Summary

Provide supervised technical assistance administering OLA’s entire information systems operations including the local area network, cloud-based services, hosted firewall, and audiovisual operations; also provide technical support for OLA’s audit and administrative functions.

Principal Duties

Assist in support of Active Directory, Microsoft Exchange, a Microsoft-based physical and virtual server environment with custom OLA applications, Microsoft Office365, and multi-factor authentication and malware protection software.

Provide technical assistance, training, and support for computer systems, operating systems software and hardware, and backup operations.

Perform software and hardware upgrades in a team environment and independently.

Identify technical problems with local area networks, cloud, and wireless connections.

Diagnose, troubleshoot, and resolve technical issues in person, over the phone, or remotely in a timely manner.

Lift, unpack, pickup standard desktops, laptops, printers and associated hardware as required.

Assist with special projects as needed.

Qualifications

Required

Bachelor's degree from an accredited college or university in computer information technology, computer science, management information systems, or a related information technology field graduating no later than May 2022

Desired

2-3 years of experience supporting MS Windows environment, working with Windows Server Operating Systems, administrating Windows Users and Computers in Active Directory, and administrating Microsoft Exchange mailboxes and public folders

1-2 years of experience working with Microsoft Office365 cloud services

Excellent communication and customer service skills necessary to assist all user levels with computer systems and applications Working knowledge of Microsoft Windows 10 and Microsoft Office 2016 software suite

CompTIA Network certification

Team Member Benefits

For Mor Information Click Here

To Apply

Send resume and unofficial transcripts to: Office of Legislative Audits Email: jobs@ola.state.md.us

The Department of Legislative Services is an equal employment opportunity employer and will not discriminate against any employee or applicant for employment in a manner that violates law, regulation, or legislative policy.

We are the nation's most respected bipartisan organization providing states support, ideas, connections and a strong voice on Capitol Hill.

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Fax : 303-364-7800
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